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Frequently Asked Questions
Q: How do I find out the status of my Flexible Parcel filed claim?
A: Call 404-828-8637 or 877-242-7930 x2 to speak with a Flexible Parcel Claim Representative.
 
Q: What information is required to file a Flexible Parcel claim?
A: You will need a copy of your invoice with the name, address, value and tracking number to file a Flexible Parcel claim. For more information on filing claims, click here.
 
Q: I have a question about my Flexible Parcel Statement, who can I talk to?
A: Please contact our Flexible Parcel Customer Service Representative by phone at 404-828-8637 or 877-242-7930 ext. 2.
More Information
Customer Service
1.866.202.2511
(Toll Free)
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